Privacy Policy
This Privacy Policy explains how WeynX (“we”, “us”) collects, uses, and shares information when you use the WeynX mobile app and related services (the “Service”).
1. Information we collect
- Account data: name, email address, phone number (optional), password hash, preferred language, authentication provider (email / Google / Apple).
- Profile & business data: seller profile, business storefront details, transporter profile (if you apply).
- Listings & media: titles, descriptions, prices, categories, photos you upload, optional verification video URLs, approximate listing location (coordinates / area).
- Location: approximate device location when you use “Near me” or set a listing/transporter base location (with your permission).
- Messages & offers: in-app chat messages, offers, reviews, reports, and support tickets.
- Device & notifications: Expo push token and notification preference; basic technical logs needed to operate the API (e.g. IP for rate limiting / security).
- On-device only: recent search history stored locally on your device (not uploaded as a profile).
2. How we use information
- Provide, secure, and improve the marketplace (accounts, listings, messaging, search, moderation).
- Send transactional email (verification, password reset) and optional push notifications you enable.
- Show nearby listings and match logistics requests when location is provided.
- Detect fraud, spam, and policy violations; respond to support requests and legal obligations.
3. Sharing
We do not sell your personal information. We share data only as needed to run the Service:
- Other users: public listing and seller profile fields (e.g. name, listings, ratings). Phone/WhatsApp may be used for contact flows you enable; keep contact details out of listing text where possible and use in-app chat.
- Service providers: cloud hosting, database, object storage (listing images), email delivery, and (when enabled) maps / push / sign-in providers, under their terms.
- Legal / safety: if required by law or to protect users, WeynX, or others.
4. Retention
We keep account and content data while your account is active. If you delete your account in the app (Settings → Delete account), we permanently delete your user record and cascaded content (listings, messages, etc.) from our primary database, subject to short-lived backups and records we must retain for legal, security, or dispute reasons.
5. Security
We use industry-standard measures (HTTPS, hashed passwords, access controls). No method of transmission or storage is 100% secure.
6. Children’s privacy
WeynX is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has created an account, contact us and we will delete it.
7. Your choices
- Update profile and notification settings in the app.
- Deny or revoke location / photo / notification permissions in system settings (some features will be limited).
- Delete your account in Settings, or request help via Delete account / support@weynx.com.
8. International users
The Service is focused on Qatar and the GCC. Your information may be processed on servers in regions where our hosting providers operate.
9. Changes
We may update this policy. The “Effective” date above will change; continued use after updates means you accept the revised policy.
10. Contact
Privacy questions: support@weynx.com · More help: Support